Frequently Asked Questions

Everything you need to know about shopping with Aid Station

How can I track my order?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.

Do you offer international shipping?

Yes, Aid Station ships worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Afterpay and Klarna.

Are your materials sustainably sourced?

We are committed to ethical fashion. A significant portion of our collection is made from organic cotton and recycled fabrics to minimize our environmental footprint.